Patient Services Specialist

Naples, FL
United States

Experience Required
Employment Type
Work Schedule

Job Description

Company Overview

Founded in 1984, Florida Cancer Specialists & Research Institute is the largest independent medical oncology/hematology practice in the United States. With over 200 physicians, based in 100+ locations across Florida, we are committed to providing world-class cancer care in community-based settings close to home.

Our 3000+ team members enjoy:

Work/Life balance – many locations have no weekend and/or night shift hours

Competitive compensation

Comprehensive benefits package including:

Medical, dental, vision, life, and disability insurance

Paid time off

Holiday pay

Tuition reimbursement

CEU hours

401(k) with company match

Our clinic in Naples, FL is searching for a Patient Services Specialist (Front Desk) to join our team!

Full-Time (40 hours), Monday - Friday work week, Days (Example: 8:00 AM - 5:00 PM)


Will handle clerical duties associated with a medical clinic including:

  • Scheduling new and follow-up patient appointments and outside testing
  • Check in patients, verify information, collect co-payments, verify demographic information.
  • Answer calls promptly and retrieve messages.
  • Schedule follow-up appointments for clinic and/or outside testing.
  • Collect co-payments.
  • Assemble all new patient and hospital follow-up charts.
  • Distribute faxes promptly. Checks server periodically for new faxes.
  • Reviews schedule and checks for all tests and/or referrals ordered from doctor.
  • Checks in chart and electronic medical record (EMR) for documents.
  • Completes medical records.


  • Experience in the healthcare field working as a medical receptionist is highly preferred.
  • Attention to detail with strong ability to multitask.
  • Excellent interpersonal and communication skills.
  • Strong computer skills required.
  • Previous experience with Electronic Medical Records (EMR) is preferred.
  • Listening and strong computer skills, including typing and data entry.

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