Patient Services Specialist

Naples, FL
United States

Experience Required
Employment Type
Work Schedule

Job Description

Founded in 1984, Florida Cancer Specialists & Research Institute is the largest independent medical oncology/hematology practice in the United States. With over 200 physicians, based in 100+ locations across Florida, we are committed to providing world-class cancer care in community-based settings close to home.

  • Our 3000+ team members enjoy:
  • Work/Life balance – many locations have no weekend and/or night shift hours
  • Competitive compensation
    • Comprehensive benefits package including:
    • Medical, dental, vision, life, and disability insurance
    • Paid time off
    • Holiday pay
    • Tuition reimbursement
    • CEU hours
    • 401(k) with company match

Our clinic in Naples, Florida (Naples West) is searching for a PATIENT SERVICES SPECIALIST to join our team!

Clinic schedule: Monday-Friday - 8:00a-5:00p or schedule may vary as needed.


Will handle most clerical duties associated with a medical clinic including:

  • Scheduling new and follow-up patient appointments.
  • Check in patients as they arrive, verify information, collect co-payments, verify demographic information.
  • Answer calls promptly and retrieve messages.
  • Schedule follow-up appointments for clinic and/or outside testing.
  • Collect co-payments.
  • Assemble all new patient and hospital follow-up charts.
  • Distribute faxes promptly. Checks server periodically for new faxes.
  • Reviews schedule and checks for all tests and/or referrals ordered from doctor.
  • Checks in chart and electronic medical record (EMR) for documents.
  • Completes medical records.


  • Experience in the healthcare field working as a medical receptionist is highly preferred.
  • Attention to detail with strong ability to multitask.
  • Excellent interpersonal and communication skills.
  • Strong computer skills required.
  • Previous experience with Electronic Medical Records (EMR) is preferred.

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