Dental Receptionist

Naples, FL
United States

Category
Experience Required
Yes
Employment Type
Full-Time
Work Schedule
Full-Time

Job Description
Req #: 2020-9922
Location: Naples, FL
Job Category: 1
Date Posted: 6/16/2020 9:31:20 AM

Overview

We have an immediate opening for a Dental Receptionist to work at our affiliate office; Main Street Children's Dentistry and Orthodontics in Naples, FL. The Dental Receptionist for this position will have experience working as a Receptionist in a dental office with excellent customer service skills. We are looking for candidates that have experience with verifying different types of dental insurance plans (HMO's/PPO's). Knowledge of dental terminology is a plus. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our team. Bilingual is preferred.


Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

  • 1+ years' experience working in a dental office
  • Knowledge of insurance plans (HMO/PPO)
  • Experience answering telephone
  • Customer service experience
  • Bilingual is preferred

Additional benefits for full-time employees:

  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few

Main Street is a highly successful affiliated practice of Dental Care Alliance (DCA).