Customer Service Representative

Naples, FL
United States

Category
Experience Required
Yes
Employment Type
Full-Time
Work Schedule
Full-Time

Job Description

Location: 3361 Pine Ridge Road, Naples, FL
Department: Peds Naples Urgent Care Clinic
Categories: Clerical
Type: Full-Time
Shift: 10:30 AM-11:00 PM
Schedule: Variable

Description:

Naples , Florida
Are you looking for an exciting opportunity to work for a progressive organization ? Well if you love to help people also then Lee Health is the place for you .

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
NAP15

Requirements:

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or Equivalent Required 
    
    
    
    

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
Less than 1 YearClerical/AdministrativeRequiredand
 InsurancePreferredor
 Customer ServicePreferred 

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required  
   
   
   

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or
   
   
   
   

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.