Bilingual Patient Advocate (Spanish)

Naples, FL
United States

Experience Required
Employment Type
Work Schedule

Job Description

Cognizant Technologies and Bolder Healthcare Solutions are currently hiring for Patient Advocates to join our team in Naples, FL. We are currently hiring for full-time schedules and are seeking professional, motivated individuals who are passionate about helping those in need.

Schedule: Various schedules available, must be willing to work weekends

Position Description:

The Patient Advocate will assist clients with applications for benefits through Medicaid, Social Security Disability and/or hospital charity program assistance. We ensure that Medicaid, Social Security, County Indigent or other types of eligible funding for health care services is received for patients onsite at a local hospital. This includes assisting the patients and others to complete forms, applications and other paperwork. Other duties will be assigned.

Responsibilities include, but are not limited to:

Collect and review patient information to determine patient's eligibility for Medicaid and charity programs

Prepare documents; review for accuracy and completeness

Provide technical assistance on agency issues, services, program(s)

Maintain and/or create files or record keeping systems. Sort, label file and retrieve documents or other materials

Ensure adequate documentation is maintained

Manage caseload. (uphold daily productivity standards)

Computer proficiency skills are required

Retrieve, sustain and communicate all designated reports

Maintain database (This would include documentation of face-to-face and telephone patient contacts. Daily goals will be assigned and monitored)

Develop and maintain professional relationship with hospital staff


High school diploma or equivalent is required

Degree preferred but not required

Must be bilingual in Spanish/English

Must have valid driver’s license and willing to travel locally if needed

Background in Social Services or Customer Service is a bonus

We are seeking professionals who are compassionate about helping those in need

Previous experience working with Medicaid eligibility and/or in a medical office setting is an advantage

Must have the ability to maintain and respect confidentiality and HIPAA guidelines

Must be highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and time managerial skills

Flexibility is a must in both schedule and job duties

Health screening required



Employee Status : Full Time Employee

Shift : Day Job

Job Posting : Sep 11 2019

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.