Administrative Assistant PRN

Naples, FL
United States

Experience Required
Employment Type
Work Schedule

Job Description

Avow is a Tobacco Free Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah.And due to the above, Avow will only hire Nicotine Free individuals.

.Job Summary:
The Administrative Assistant will provide a wide range of operational support to the Avow organization. This position requires strong customer service experience and demonstrates discretion and the ability to handle confidential information; as well as, communication internally and externally to maintain exceptional relations. The Administrative Assistant will report directly to the Director of Operations Support and will primarily support the Health Information Management department and administrative and logistical needs of the Lyon Center Front Desk. On occasion, this position may require support to other areas such as but not limited to the Service Integrity (SI), Bereavement (BRV), and Volunteer Services departments.

Job Duties:

  • Greeting all guests and visitors of Avow with a warm, welcome, and helpful demeanor either by phone or in person.
  • Maintains supply of hot and cold beverages and snacks offered for hospitality. Cleans and stocks hostess station as needed.
  • Ensures timely preparation of posting outgoing mail and sorts the received mail into the appropriate mailing area.
  • Copy, file, scan and distribute documents as requested.
  • Acts as a point of contact between external visitors, customers, and employees.
  • Manages the flow of communication by organizing and distributing incoming and outgoing correspondence, assuring a quick turnaround.
  • Answers and screens phone calls, taking accurate messages and following up if necessary.
  • Uses sound judgment to proactively troubleshoot and resolve problems within the scope of the position.
  • Maintains computerized systems for tracking and facilitating as well as backing up functions for the HIM department.
  • Provides health information record information as required by regulations and per policy.
  • Assists with special projects, as needed.
  • Other duties as assigned.

Core Values:


We embrace change and are always looking at creative ways to solve problems and serve new populations.


We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve.


We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.


We believe in the importance of celebrating life and relationships.


We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.


Computer Skills:

Knowledge of basic typing skills, data entry and word processing software. Database software and

general knowledge of e-mail is preferred.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical

procedures, or government regulations. Ability to write reports, business correspondence, and procedure

manuals. Ability to effectively present information and respond to questions from groups of managers,

clients, customers, and the general public.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common

fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only

limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,

diagram, or schedule form.

Certificates, Licenses, Registrations:

Valid Florida Driver's License is required.

Administrative Professional Certification, preferred.

Knowledge in Health Information Management, a plus.

Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.) While performing the duties of this Job, the employee is regularly
required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand
and walk. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel,
crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds and
occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodation may be made to enable individuals
with disabilities to perform the essential functions.) The noise level in the work environment is usually