Patient Services Specialist
Scheduling New and follow-up patient appointments
Check in patients as they arrive, verify information, collect co-payments, verify demographic information.
Answer calls promptly and retrieve messages.
Schedule follow-up appointments for clinic and/or outside testing.
Assemble all new patient and hospital follow-up charts.
Distribute faxes promptly.
Checks server periodically for new faxes.
Reviews schedule and checks for all tests and/or referrals ordered from doctor. Checks in chart and electronic medical record (EMR) for documents.
Completes medical records.
Experience in the healthcare field working as a medical receptionist is highly preferred.
Attention to detail with strong ability to multitask.
Excellent interpersonal and communication skills.
Strong computer skills required.
Previous experience with Electronic Medical Records (EMR) is preferred.